A more detailed access guide is available on request from the Box Office. The Round entrance and foyer are fully accessible to wheelchair users. There is level access to the front row but there are steps to other rows. Unfortunately the Dukes’ bar entrance is accessed via several steps. There is ramp access down the alley to the left of the main entrance, however the surface of the alley is cobbled. There is a doorbell by the ramp if the door is not open. There is then level access to the Box Office, bar, toilets and The Rake. Please contact us in advance if you need assistance. There is level access to the front row of The Rake but there are steps to other rows. DT3 is fully accessible to wheelchair users. A limited number of car parking spaces for blue badge holders can usually be reserved in advance. An accessible toilet is available in each space.
Facilities for deaf or hard of hearing people
For anyone who requires a little more volume, we have infra red sound systems in The Round and The Rake to amplify sound via a personal headset, whether or not you use a hearing aid. Headsets can be booked in advance from Box Office An induction loop system is also available in The Rake, just set your hearing aid to the T position to use this facility. There is also a loop at the box office and in the Gallery. All our own produced theatre shows have a British Sign Language Interpreted Performance. No extra charge and we offer a free ticket for a companion if required. To get details of our BSL Interpreted Performances please Email: marketing@dukes-lancaster.org Text phone: 01524 380062 Text message: 07817 212282 Visit: this page for updates.
Facilities for people with visual impairments
For people who have difficulty seeing the stage, all Dukes Home Grown theatre productions have an audio described performance. This provides a live commentary of all the visual aspects of the production via a personal headset (like a Walkman) which the Dukes provides and which no-one else can hear. The service is provided by a professional audio describer, Anne Hornsby of Mind’s Eye who will set the scene, describe the costumes and props and tell you all the actors’ moves, facial expressions etc as they happen. She is specially trained to do this without you missing too much of the speech in the play. We also offer touch tours before our audio described performance to enable people with visual impairments to feel their way around the set, costumes and props to get a better understanding of the show. Please let the Box Office know if you would like to try the service when you book. No extra charge and we offer a free ticket for acompanion if required. To get details of our Audio Described Performances please Email: marketing@dukes-lancaster.org Phone: the Dukes on 01524 598500 Visit: this page for updates.
Guide dogs and hearing dogs are welcome and fresh drinking water is always available for them.
